Greater Cleveland Volunteers Data Collection and Donor Privacy Policy

This notice discloses the privacy practices observed by Greater Cleveland Volunteers for information collected from its website, www.greaterclevelandvolunteers.org and for its donors.

Information Collection, Use, and Sharing

By registering as a volunteer through this website, you consent to the use of the information that you provide for the purposes of matching you with suitable volunteer opportunities, referring you to volunteer opportunities, and our communication with you. The information you provide to us will be added to our secure cloud-based database.

By signing up to receive electronic communication from us, we will add you to our mailing list which is kept in the same secure cloud-based database.

By signing up to attend one of our events, the contact information you provide will be added to our secure cloud-based database and be used to provide information to you about the event you registered for.

Greater Cleveland Volunteers is the sole owner of the information collected. We have access to/collect only information that you voluntarily give to us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. We do not sell or rent this information to anyone.

Unless you ask us not to, we may contact you to share Greater Cleveland Volunteers news, volunteer opportunities, and/or other items connected to our organization. This contact may be made through the US mail or email, or text if you give us permission to send you text messages.

Donor Privacy

Donor information is kept in two secure cloud-based databases. One is used to communicate with you and keeps track of your donations. The other is our accounting software which keeps track of your name and donation amount for purposes of doing accounts receivable, bank deposits, generating internal financial reports, and financial reports for our funders. No donor name or contact information is shared in any external financial reports.

Donors that wish to remain anonymous will not have their names appear in any donor lists we publish. They will be listed as “Anonymous”. Donors may express their desire to be anonymous on our solicitation materials or by contacting us at any time.

Online financial transactions are conducted through DonorBox or Eventbrite and adhere to these third-party vendors’ privacy and security policies. These policies can be found at: https://donorbox.org/privacy and https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US

Greater Cleveland Volunteers will not share, sell, or trade our donor information with any other entity, nor send mailings to our donors on behalf of other organizations.

Security

We take precautions to protect the information you provide to us. We use a secure cloud-based IT system that is monitored 24 hours a day. All of the information you share with us is kept in secure cloud-based databases that use encryption technology. Only Greater Cleveland Volunteers employees have access to volunteer contact information and each has secure log-in protocol to use to gain access to the databases. Only three of our employees have access to donor information and each has a secure log-in protocol to gain access to the information.

Please be aware that electronic communications such as email can sometimes be intercepted or disrupted despite an organization’s best efforts.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time by contacting us. You can do the following at any time by contacting us via the phone number or email address provided below:

• See what information we have about you, if any
• Change or correct any information we have about you
• Ask us to delete any information we have about you
• Request that we communicate with you in only certain ways (by US mail, email, phone, or text)
• Express any concern you have about our use of your information
  
  

Contacting Us

If you have concerns or questions about our compliance with this privacy policy, please contact us via telephone at 216-391-9500 or via email.

This privacy policy was last updated April 2021